ABOUT MISSION PLANS CURRENT ISSUES

APPLE IPHONES & IPADS


Supported iPhones & iPads

We currently support iOS version 14+

To find the iOS software version installed on your device do the following:

To locate the iOS Software, please do the following:

  • Go to "Settings"
  • Select "General"
  • Select "Software Update"
  • Verify device is on latest IOS update.
Installing Great American Pure Flix

Please follow the below steps to install Great American Pure Flix:

  • Search the App Store for "Pure Flix"

  • Tap "Get" or select the 'cloud icon'.

iPhone & iPad Troubleshooting

Follow the below steps to help resolve the issue you are experiencing:

Step 1: Test Your Internet Speed

Step 2: Restart your iPad or iPhone:

  • Please power off your Apple device
  • Wait 30 seconds
  • Finally power the device back on

Step 3: Delete then Reinstall the Great American Pure Flix App

  • Tap and hold the Great American Pure Flix app until the app starts wiggling
  • Tap "Remove App"
  • Select "Delete App"
  • Once the app is deleted, follow the "Installing Great American Pure Flix" steps listed above to reinstall the Great American Pure Flix app.
How to turn closed caption on/off
  • Play title
  • Tap the 'captions box' located on the left of the 'heart icon'
  • Select the word "Off" or "English".
How to use

Home:

  • Tap on the "Home" option located at the bottom left corner (looks like a house). It will redirect you to the "Homepage".

Browse:

  • From the home page in the app, not the website, tap on the word "Browse"  option located bottom left hand corner. (looks like three horizontal lines).

Search titles:

  • From the home page in the app, not the website, select the magnifying glass icon located in the top right hand corner
  • Select the 'search bar' in the top middle part of the screen. 

Add to/Remove from My List:

  • Option 1
    • While browsing the app select the heart icon showing on the title poster
  • Option 2
    • Select a title
    • Select the hear icon on the title poster at the bottom right(shows next to the title duration).

Note: A solid white heart means you added it to your "My List" while a white heart outline means it is not on your "My List"

My List:

  • From the home page in the app, not the website, tap on the "My List" option located in the bottom right hand corner (looks like a heart icon)
Sign Out
  • From the homepage in the app, tap on the "Account" option located in the bottom right hand corner.
  • Tap on "Sign out"


Chromecast for Apple