APPLE IPHONES & IPADS

We currently support iOS version 14+

To find the iOS software version installed on your device do the following:

To locate the iOS Software, please do the following:

• Go to "Settings"
• Select "General"
• Select "Software Update"
• Verify device is on latest IOS update.

Please follow the below steps to install Great American Pure Flix:

• Search the App Store for "Pure Flix"

• Tap "Get" or select the 'cloud icon'.

Follow the below steps to help resolve the issue you are experiencing:

Step 1: Test Your Internet Speed

• Go to google.com
• Search "Speedtest"
• Click "Run Speed Test"
• Once the test has finished, check that your download speed matches our minimum requirements.

Step 2: Restart your iPad or iPhone:

• Please power off your Apple device
• Wait 30 seconds
• Finally power the device back on

Step 3: Delete then Reinstall the Great American Pure Flix App

• Tap and hold the Great American Pure Flix app until the app starts wiggling
• Tap "Remove App"
• Select "Delete App"
• Once the app is deleted, follow the "Installing Great American Pure Flix" steps listed above to reinstall the Great American Pure Flix app.

• Play title
• Tap the 'captions box' located on the left of the 'heart icon'
• Select the word "Off" or "English".

Home:

• Tap on the "Home" option located at the bottom left corner (looks like a house). It will redirect you to the "Homepage".

Browse:

• From the home page in the app, not the website, tap on the word "Browse"  option located bottom left hand corner. (looks like three horizontal lines).

Search titles:

• From the home page in the app, not the website, select the magnifying glass icon located in the top right hand corner
• Select the 'search bar' in the top middle part of the screen. 

Add to/Remove from My List:

• Option 1
  • While browsing the app select the heart icon showing on the title poster
• Option 2
  • Select a title
  • Select the hear icon on the title poster at the bottom right(shows next to the title duration).

Note: A solid white heart means you added it to your "My List" while a white heart outline means it is not on your "My List"

My List:

• From the home page in the app, not the website, tap on the "My List" option located in the bottom right hand corner (looks like a heart icon)

• From the homepage in the app, tap on the "Account" option located in the bottom right hand corner.
• Tap on "Sign out"

• Visit our Chromecast article for more information!