Chromecasting for Android How To's, Supported Models, and Troubleshooting
It must be certified and not a 3rd party casting software.
You can cast from your supported Android device to your external Chromecast by doing the following:
Go to your supported Android devices home screen.
Go to the Google Play store on your Android device.
Search for the Pure Flix app.
Click on the Great American Pure Flix
Click on Install
Go back to the Play Store to download the Google Home app
Search Google Home
Select the Google Home app
Click on Install
Once you have completed the download, verify that both the Android device and the Chromecast are connected to the same WiFi.
Open the Great American Pure Flix app
Click on the Chromecast icon in the upper right of the screen
Then select your Chromecast device
Select a title and tap play to start casting
If you are experiencing an issue with casting to your Android device please try resolving the issue with the following steps:
Step 1: Test Your Internet Connection
- Open the Google Chrome app on your Android device
- Go to google.com
- Search "Speedtest"
- Click on "Run Speed Test"
- Once the test has finished, check that your download speed matches our minimum requirements.
(Note: If your internet speed is below 0.5mbps, please contact your internet provider in regards to your internet speed)
Step 2: Force Stop the Great American Pure Flix App
- Go to the home screen on your device
- Go to Settings on your device
- Click on Applications located on the left
- Scroll down to the Great American Pure Flix app
- Click on the Great American Pure Flix app.
- Select Force Stop
Step 3: Clear the Great American Pure Flix App Cache
- Go to the home screen on your device
- Go to Settings on your device
- Click on Applications located on the left
- Scroll down to Great American Pure Flix
- Click on Great American Pure Flix
- Select Storage
- Click on the Clear Cache option.
Step 4: Delete the Great American Pure Flix App
- Go to the home screen on your device
- Go to Settings on your device
- Go to Applications located on the left
- Scroll down to the Great American Pure Flix
- Click on Great American Pure Flix
- Click Uninstall
Step 5: Reinstall the Great American Pure Flix App
- Go to the home screen on your device
- Go to your app store
- Search Pure Flix
- Click on the Great American Pure Flix
- Click on Install
Once the download is complete, open and sign into Great American Pure Flix. If you are still experiencing issues continue on to the next steps.
Step 6: Delete and Reinstall the Google Home App
- Go to the home screen on your device
- Go to Settings on your device
- Go to Applications located on the left
- Go to Google Home
- Select Google Home
- Click Uninstall
After the uninstallation is complete do the following
- Go to the home screen on your device
- Go to your App store
- Search Google Home
- Click on the Google Home app
- Click on Install
Once the download is complete, open and sign into Great American Pure Flix. If you are still experiencing issues continue on to the next steps.
Step 7: Check for Available Updates
- Go to the home screen on your device
- Go to Settings on your device
- Go to About phone/tablet
- Click on System Updates
Step 8: Check the Firmware Version of your Chromecast
- Open the Google Home app
- Touch and hold your device's tile
- Tap Settings
- Under Technical information, check for Cast firmware: "X.XXX.XXXXX."
Step 9: Reboot the Device
- Turn off your casting device
- Wait for 1 full minute
- Turn it back on
Note: Please be certain your device is fully powered off for at least 60 seconds, following onscreen prompts if needed.
If you are still experiencing difficulties after completing these troubleshooting steps, please contact us.
In your request, please include a detailed description of the issue you are experiencing, your current internet speed and inform us if you have attempted the troubleshooting provided.
- Play title
- Select the square to the left of the heart in upper right side of the screen
Select English
Then select the X to exit the closed caption menu