Call Customer Service

Our Call Center is available from 6am - 6pm Mountain Time Monday - Friday.

Our phone number is 1-855-797-9690

Our Call Center Customer Care Team will assist you with your inquiry/request and if needed will create a support ticket on your behalf with our Tier 2 specialists who will respond via e-mail within 24 - 48 hours (typically). We are eager to help you!

Please Note: Due to COVID-19 (Coronavirus) our call center will be experiencing longer than normal wait times. You can receive faster assistance by emailing 24/7 or contacting our Chat Department.

Chat with Customer Service

Our chat center is available from 7am - 4:30pm Mountain Time Monday - Friday.

To chat with an agent simply go to the bottom right of the screen where you will see a chat box appear during operating hours.

Call the Donations Department

You can contact the Pure Flix Donations Department by Phone Monday - Friday

Our donations center phone number is 1-855-517-6566 and we can be reached Monday-Friday from 6AM - 6PM Mountain Time.