Why am I being charged more than I expected?
There are a couple a reasons you may have been billed more than expected, sales tax or incorrect plan choice. For more information, please visit our Pure Flix Payments & Billing.
Why was I charged before my billing date?
If your billing date was created on a day that does not occur in a given month (such as the 31st), you'll be billed on the last day of that month instead.
Why do I have multiple charges?
If you are seeing multiple charges on your account please Contact Us for further assistance so our member services team can look into the situation.
Please Note: Our member services team will need the last 4 digits of the card, the name on the card, the charge dates, and the amounts to assist you.
What if I don't recognize the charges on my account?
If you do not recognize a charge from Great American Pure Flix please Contact Us for further assistance.
Please Note: Our member services team will require the last 4 digits of the card, name on the card, the date and amount of the unrecongnized charge to assist you